Privacy Policy

Last updated: February 07, 2025

At Aioly ( "we," "our," or "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, including the Aioly 0.3 mobile application and any related websites, platforms, or services (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the Platform.

Information We Collect

We collect various types of information to provide and improve our services. This includes:

A. Information You Provide

When you create an account, upload content, contact us directly, or otherwise use the Platform, you may provide some or all of the following information:

  • Account and Profile Information: Your name, age, username, password, language, email, phone number, social media account information, and profile image.
  • User-Generated Content: Comments, photographs, live streams, audio recordings, videos, text, hashtags, and virtual item videos that you choose to create or upload to the Platform ("User Content") and the associated metadata, such as when, where, and by whom the content was created. Even if you are not a user, information about you may appear in User Content created or published by others. When you create User Content, we may upload or import it to the Platform before you save or post it (also known as pre-uploading) to enable features such as recommending audio options, generating captions, or providing personalized recommendations. If you apply an effect to your User Content, we may collect a version without the effect.
  • Messages: Information you provide when you compose, send, or receive messages through the Platform’s messaging functionalities, including the content, timestamps, and participants of the messages. For example, this includes messages sent through our chat functionality to sellers, or messages involving virtual assistants when purchasing items. Please note that messages sent to other users will be accessible by them, and we are not responsible for how they use or share the messages.
  • Clipboard Data: Information from your device’s clipboard, with your permission, such as when you copy and paste content onto the Platform or share content with third-party platforms.
  • Purchase Information: Payment details, such as payment card numbers, third-party payment information (e.g., PayPal), billing and shipping addresses, transaction history, and details required for extended warranties.
  • Contacts: With your consent, we may access your phone or social media contacts to help you find and connect with other users. This may include names, phone numbers, email addresses, and social network profiles.
  • Verification Information: Proof of identity, age, or other documentation required to verify your account or access specific features.
  • Feedback and Participation: Information you share through surveys, contests, events, research, or promotions, including demographic details, preferences, and other responses.
  • Support Correspondence: Details included in communications you send to us, such as when you contact customer support.

B. Information From Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

  • Third-Party Services: If you sign up or log in using a third-party service (e.g., Facebook, Twitter, or Google) or link your Aioly account to such services, we may collect information such as your public profile details, email, and contact list.
  • Advertisers and Partners: Information about your activities on other websites or apps, such as purchases or interactions, which helps us match your interests with personalized recommendations on the Platform.
  • Affiliates: Data about your activities on platforms operated by our corporate affiliates.
  • Other Users: Information included about you in User Content created by others, direct messages, or feedback submitted to us by other users.
  • Public and External Sources: Information from publicly available sources, government authorities, and other organizations.

C. Information We Collect Automatically

When you use the Platform, we automatically collect certain information, including:

  • Device Information: Details about the device you use to access the Platform, such as your IP address, operating system, browser type, mobile carrier, time zone, advertising identifiers, and device model. This includes app and file names, types, battery state, audio settings, and connected audio devices. We assign you a device ID and user ID to track activity across devices.
  • Usage Data: Insights into how you interact with the Platform, including features used, content viewed, search history, and duration and frequency of activities.
  • Location Data: Approximate location information derived from your SIM card, IP address, or user-provided location tags (e.g., points of interest added to User Content). Current versions of the Platform do not collect precise GPS data.
  • Image and Audio Information: Data from videos, images, and audio in your User Content, such as objects and scenery detected, audio characteristics, and spoken text. This may include biometric data, such as faceprints or voiceprints, where permitted by law and with your explicit consent.
  • Metadata: Automatically collected metadata associated with User Content, including when, where, and how it was created or modified, as well as account details like username. Metadata may also include hashtags and captions added to your content.
  • Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies to analyze usage trends, improve functionality, and deliver targeted advertisements.

We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

How We Use Your Information

We use your information to enhance and personalize your experience on the Platform, ensure its functionality, and support our business operations. Specifically, we use the information we collect to:

  • Provide and improve Platform functionality, including troubleshooting, analytics, testing, research, and surveys.
  • Customize the content and recommendations you see on the Platform, such as by considering your interactions and preferences.
  • Send promotional communications, updates, and offers, either from us or our trusted partners, where permitted by law.
  • Enhance the safety and security of the Platform by detecting and preventing abuse, fraud, and illegal activities.
  • Deliver advertisements that are relevant to your interests and measure their effectiveness.
  • Enable social features, such as connecting with friends, sharing content, and participating in community discussions.
  • Use User Content to promote the Platform through marketing campaigns and advertisements.
  • Understand how users engage with the Platform across devices to improve user experience and functionality.
  • Verify user identities and ensure compliance with our policies, including age verification and account security.
  • Communicate with you about changes to the Platform, updates to our terms or policies, and customer support inquiries.
  • Facilitate contests, promotions, and events, including announcing winners and distributing prizes.
  • Support product development and innovation, including the training of machine learning models and algorithms.
  • Combine data collected from various sources to enhance user experiences and deliver personalized services.
  • Provide location-based services, such as tailored content and advertisements, with your consent.
  • Fulfill other purposes disclosed to you at the time of data collection or with your explicit consent.

We do not engage in profiling that produces legal or similarly significant effects, as defined under applicable law.

How We Share Your Information

At Aioly, we prioritize your privacy and are committed to safeguarding your trust. We do not sell your personal data to third parties. However, we want to be transparent about when and why we may share the information we collect in the course of our operations. Below is an overview of the key circumstances under which your information may be shared:

Service Providers & Partners We may share your personal data with trusted service providers and business partners to support our operational functions and provide you with a seamless experience. These partners assist in various areas, including but not limited to:

  • Payment Processing & Fulfillment: We share relevant data with trusted payment processors and fulfillment partners to manage payments and process transactions.
  • Customer Support: Our customer support teams, both internal and third-party, may have access to your information to assist with inquiries or resolve issues.
  • Research & Analytics: To improve our services, we may work with researchers and analytics firms who analyze user data to enhance the user experience. These entities do not have access to your sensitive financial or message data.
  • Marketing & Advertising: Third-party advertising partners may receive aggregated data to serve relevant ads. These partners will not access personal messages or financial details.

These third-party vendors only access the data necessary to perform their functions and are required to protect your information in accordance with our privacy standards.

Internal Group Sharing As part of our operations, certain entities within our corporate may have access to your data to assist with internal functions. This access is limited to what is necessary for each entity to perform their role effectively.

Business Transactions In the event of a significant business transaction, such as a merger, acquisition, or sale of assets, we may share your data as part of that process. If this happens, we will notify you in advance, and your data will remain protected in accordance with our privacy practices.

Legal Compliance We may disclose your information if required to do so by law, such as in response to subpoenas, court orders, or other legal processes. This may also include disclosures to law enforcement or governmental bodies when necessary to protect the rights, safety, or property of Aioly, our users, or the public.

With Your Permission In certain cases, we may share your data when you explicitly consent to it. For example, if you opt to connect your account with a third-party service, such as Facebook, Instagram, or Google, we may share your information to facilitate that integration. You can always manage the permissions granted to third-party services.

Public Sharing Be mindful that any content you choose to share publicly on our platform, including posts, comments, and other interactions, may be visible to others. We are not responsible for the information you decide to make public, and we encourage caution when sharing personal details in public spaces.

Third-Party Transactions When you engage with third-party vendors through our platform, such as making a purchase from a partner, we may share transaction details with them to fulfill your order. By proceeding with the transaction, you consent to this data sharing. These third parties will handle your information in accordance with their own privacy policies.

Your Rights

At Aioly, we respect your rights regarding the personal information we collect and process. Below is an overview of the rights you may have and how you can exercise them:

Access, Update, or Delete Your Information

You can request to access, update, correct, or delete the personal information we have collected from you. To make a request, please contact us through the methods outlined in the Contact Us section below. Alternatively, you can update your account information directly within the app by navigating to the settings section. From there, you can also request a copy of your data, deactivate your account, or permanently delete it by following the provided instructions.

Appealing a Decision

If you believe our response to your request does not address your concerns, you may appeal the decision by following the instructions in our response communication.

Authorized Representatives

If you wish to designate an authorized representative to act on your behalf, you may do so in accordance with applicable laws. To designate an agent, you must provide proof of authorization, such as a valid power of attorney or written documentation. We will verify such requests by requiring sufficient evidence of the representative’s authority and confirming your identity, for example, through email verification or account-related details.

Sensitive Information

Some of the data we collect, use, or disclose may qualify as sensitive personal information under applicable laws. Examples include financial information, government-issued identification, or demographic data you choose to share in surveys or user-generated content. We process such information only as necessary to provide the services you request or as required by law. For example, we may process financial details to complete a transaction or verify your identity when needed for security purposes.

Verification Process

To protect your privacy, we verify all requests before processing them. This may involve confirming your identity through the email associated with your account or by requesting additional details to verify your identity.

Additional Information

If you'd like more information about your data rights or how we process requests, please feel free to reach out to us through the contact details provided.

You Control

At Aioly, we provide you with options to manage how your information is collected, used, and shared. Below are the ways you can exercise control over your data:

Cookie Preferences

You can manage certain aspects of the information we collect through cookies by adjusting your browser settings. Each browser handles cookie preferences differently, so refer to your browser’s instructions for guidance. Keep in mind that cookie settings are specific to the device and browser you are using, meaning you may need to update settings on each device or browser separately. Disabling or deleting cookies may impact the functionality of some features on the Aioly platform.

Advertising Preferences

Within the app, you can navigate to the "Ads Preferences" section in your settings to opt out of targeted advertising based on your activity on other apps and websites. Additionally, you may manage third-party advertising preferences by using industry-provided tools such as those offered by the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

Device Controls

Your device may provide settings to control how information is shared with us. For example:

  • On Apple or Android devices, you can manage whether we can collect your mobile advertising identifier for personalized advertising.
  • To restrict location sharing, you can modify the location settings on your device’s operating system.

Email Communication Preferences

You can opt out of receiving marketing or promotional emails by clicking the “unsubscribe” link in the email or adjusting your email preferences through your account settings. Please note that even if you unsubscribe, we may still send you non-promotional messages related to your account or transactions.

Account Management

If you have a registered account, you can access, review, and update certain personal information directly through the app. Simply log in and use the available features to modify your profile or account settings.

Location Data

The current version of Aioly does not collect precise GPS data. If you are using an older version of the app that allowed for GPS data collection and you granted permission for this, you can disable location sharing through your device’s settings at any time.

Do-Not-Track Signals

Some web browsers send “do-not-track” signals to websites. Because there is no uniform standard for interpreting these signals, Aioly currently does not respond to them.

Information Protection and Retention

At Aioly, we prioritize safeguarding your information. Below is an outline of the steps we take to secure your data and how long we retain it:

Data Security

We implement a range of measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include technical safeguards, secure data storage, and regular monitoring of our systems. However, no online platform or data transmission method can guarantee absolute security. It’s important to note that information shared with third parties may not be subject to the same protections as data managed directly by Aioly, and we are not responsible for safeguarding information handled by third parties.

Retention of Information

We retain your personal information only as long as necessary to provide the Aioly platform and fulfill the purposes outlined in this Privacy Policy. This includes retaining data:

  • To provide and improve our services.
  • To ensure the safety, security, and stability of the platform.
  • To comply with legal or contractual obligations.
  • To address any claims or disputes and enforce our policies.

Retention periods vary based on the type of information and its purpose. For example:

  • Information tied to your account is retained for as long as your account is active.
  • If you violate our Terms of Service or Community Guidelines, your account may be terminated, but certain data may be retained to investigate and address the violation.

Data Transfers

Your data may be stored and processed in servers or data centers located outside your country, including jurisdictions that may not provide the same level of data protection as your home country. Aioly ensures that such transfers are compliant with applicable laws and takes steps to protect your data during cross-border transfers.

If you have concerns about how your information is stored, secured, or retained, please refer to the Contact Us section to reach out for more details.

Protecting the Privacy of Teens

At Aioly, protecting the privacy of younger users is a priority. To ensure a safe and secure environment, only individuals aged 16 years or older are allowed to register and use our platform.

The Platform is not directed at children under the age of 16, and we do not knowingly collect or process personal information from anyone under this age. If we discover that an account was created or information was provided by someone under 16, we will promptly delete the account and associated data.

If you believe someone under the age of 16 is using Aioly, please contact us through the information provided in the Contact Us section.

For Parents and Guardians

We encourage parents and guardians to actively monitor and guide their teens’ online activities. If you have concerns about your teen’s account or believe that an account violates our age requirements, you may request account deletion or inquire about the account data by reaching out to us directly. We will handle such requests in accordance with applicable laws and take appropriate action to address your concerns.

Aioly is committed to creating a safe and enjoyable experience for all users while ensuring compliance with our age policy and privacy standards.

Additional Rights

Direct Marketing Disclosures (California “Shine the Light” Law)

If you are a California resident, you may have the right, once per calendar year, to request information about any personal information we may have shared with third parties for their own direct marketing purposes. To exercise this right, please reach out to us using the contact details provided in the Contact Us section.

Content Removal for California Residents Under 18

If you are a California resident under the age of 18 and have posted content on Aioly, you may request the removal of specific content by contacting us. Your request must include a detailed description of the content you want removed and sufficient information to help us locate it. While we will make reasonable efforts to remove the specified content from the platform, complete or comprehensive removal cannot be guaranteed, especially if the content has been shared or reposted by other users.

Note on Age Restrictions

Please be aware that Aioly is exclusively available to individuals aged 16 and older. Users under the age of 16 are not permitted to create an account or post content on our platform. If we discover that someone under 16 has provided personal information or posted content, we will promptly delete their account and associated data.

Connecticut Residents

Parents or guardians of Connecticut residents under the age of 16 may request the deletion of their child’s account. Similarly, Connecticut residents aged 16 or 17 may request the deletion of their own account by contacting us. All requests will be handled in compliance with applicable laws.

Privacy Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. When updates are made, we will indicate the changes by modifying the “Last Updated” date at the top of this Privacy Policy and publishing the revised version. In certain cases, we may provide additional notice as required by applicable laws.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your privacy and manage your information.

Contact US

If you have any questions, concerns, or feedback about this Privacy Policy or how your information is handled, please feel free to reach out to us:

Aioly Inc.

1852 Saddle Park PL

San Jose, CA 95138

You can also contact us via email at support@aioly.com for privacy-related inquiries.

We value your input and will do our best to respond promptly to your concerns.

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